top of page
ILT and vILT
Instructor-Led Training (ILT)
Financial Services/Banking
A facilitator guide for a bank's call center sales training.
Consumer Retail
A facilitator guide for a consumer retail store's customer service training.
Virtual Instructor-Led Training (vILT)
WebEx vILT Sample
A comprehensive facilitator guide for a client WebEx
WebEx vILT Sample
A high-level virtual instructor-led facilitator guide.
bottom of page